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Edit and delete alerts

You edit and delete alerts on the Stock Alerts page: one at a time with the buttons in a row’s Actions column, or many at once by selecting them.

Click the edit button in the alert’s Actions column. On a variant with alerts at several locations, expand the row first: each location’s alert has its own buttons.

The Edit Alert window shows the product, variant and location, and three things you can change:

| Field | What it does | |---|---| | Threshold | The number of units at or below which the alert notifies. Enter a whole number, 0 or higher. | | Notification email | The alert’s email addresses. Separate several with commas. At least one is required, even when Email is not one of the alert’s channels. | | Notification channels | Email and the channels you have connected in Settings. Click a channel to turn it on or off. At least one must stay on. |

Click Save changes. The list shows Alert updated successfully. New addresses are added to your saved emailsSaved emailsYour shop's list of reusable email addresses, kept on the Emails tab in Settings. The create page offers them as recipients and pre-selects the ones you used most recently. Read more → .

The product, variant and location of an alert can’t be changed. To watch a different variant or location, create a new alert and delete the old one.

A channel you connect in Settings later is not added to your existing alerts. To use it on them, edit them or use Bulk edit.

Select the alerts (see Selecting alerts) and click Bulk edit in the bar above the table.

The Bulk edit alerts window applies changes to every selected alert. Only the fields you tick change:

  • Update threshold: sets the same Threshold on all selected alerts.
  • Update notification emails: replaces the email addresses of all selected alerts with the ones you enter (separated by commas or spaces).
  • Update notification channels: replaces the channels of all selected alerts with the ones you turn on.

Emails and channels replace what the alerts had; they are not added to it. Click Apply changes. The list shows Updated N alerts successfully. If the change can’t be saved, none of the selected alerts change.

  • One alert: click the delete button in its Actions column. The Delete alert? window shows the alert and asks you to confirm. Click Delete.
  • Selected alerts: select them and click Delete selected in the bar above the table. This removes them right away, without a confirmation window.

Deleting can’t be undone. To watch the same variant and location again, create a new alert.

A triggeredTriggeredThe status of an alert that has fired. It sends nothing more until the stock goes back above the threshold. Read more → alert stays quiet until stock rises above its threshold (see How alerts fire). When you change the threshold of a triggered alert, single or in bulk, Alertified compares the new threshold with the last stock level it received for that alert:

  • Last known stock is now above the new threshold (you lowered it below the stock): the alert is re-armedRe-armWhat makes a triggered alert ready to fire again. It happens when the stock goes back above the threshold, or when you lower the threshold below the last known stock. Read more → . It notifies again at the next stock change at or below the new threshold.
  • Last known stock is still at or below the new threshold: the alert stays Triggered. You don’t get a second notification for the same shortage.

For example: an alert with threshold 10 notified when stock reached 8. You lower the threshold to 5. The alert is re-armed and shows OK. When stock later drops to 4, it notifies again.

Changing only the emails or channels does not affect whether an alert is triggered.