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Your first alert

This tutorial takes you from an empty Alertified to one working alertAlertOne rule that watches the stock of one variant, or one Assemblified item, at one location. When the available stock is at or below the alert's threshold, Alertified notifies the alert's recipients on the channels it uses. Read more → : one variantVariantOne version of a Shopify product, such as a size or a color. Alerts on Shopify products are set per variant. Read more → at one locationLocationA Shopify location where you keep stock. Each alert watches one location, so choosing several locations creates one alert per location. Read more → , with a thresholdThresholdThe stock level an alert watches for: 0 or higher. The alert fires when the available stock is at or below this number. Read more → and the people and channels it notifies. It takes a few minutes. You need a plan first: see Plans & free trial.

Every alert can notify by email. Email needs no setup: you type the address on the alert.

To get alerts in a chat or on your phone as well, connect that channelChannelA place Alertified sends notifications: Email, Telegram, Discord, Slack, Microsoft Teams, Webhook or ntfy. You connect channels in Settings and choose for each alert which ones it uses. Read more → first, because the alert form only offers channels that are already connected:

  1. Open Settings and choose the channel’s tab: Telegram, Discord, Slack, Teams, Webhook or ntfy.
  2. Follow the steps on the tab and click Connect (for Telegram, Open Telegram Bot and then Verify Connection).
  3. Click Send Test Message and check that the message arrives.

Each channel has its own page with the details: see Notification channels. You can skip this section and use email only.

  1. Open Stock Alerts and click Create alert. (On Home, Create your first alert opens the same page.) The page is titled Create stock alerts.

  2. Under 1. Select items, click Select products. In the Select products window, search by name, SKU, vendor or tag, click a product to show its variants, and tick the variant you want to watch. Click Confirm (1 selected).

  3. Under 2. Select locations, choose the location to watch. A store with one location has it selected already, marked Only location. If you choose several locations, Alertified creates one separate alert per location.

  4. Under 3. Configure alert, choose who gets the email:

    • Tick an address under Saved emails, or
    • Click Add emails, type one or more addresses in Add to saved emails, and click Save & select.

    Every alert needs at least one email address.

  5. Set Stock threshold. It starts at 5. The alert notifies when the variant’s available stock at that location is at or below this number.

  6. Under Notification channels, check the channels this alert uses. Email and every connected channel start selected; click a channel to leave it out. At least one stays selected.

  7. Read the Summary box, then click Create alert.

You return to Stock Alerts, and a banner confirms the alert was created.

A new alert shows the status Waiting. Alertified doesn’t look up the current stock when you create an alert: it waits for the next time Shopify reports a stock change for that variant at that location. That can be the next order, return, transfer or manual adjustment.

After that first stock change, the status shows what Alertified knows:

| Status | Meaning | |---|---| | Waiting | No stock change has been reported since you created the alert. | | OK | The last reported stock is above the threshold. | | Low Stock | The last reported stock is at or below the threshold, and the alert hasn’t notified for it yet. It notifies on the next stock change that is still at or below the threshold. | | Triggered | The alert has notified and waits for stock to go back above the threshold. |

See Stock alerts for the full picture.

When Shopify reports that the variant’s Available quantity at that location is at or below your threshold, Alertified sends the alert on each channel you selected, and one email to each address on the alert. The email’s subject reads Low Stock Alert: followed by the product and variant, and it shows the location, the current stock and the threshold.

The alert then shows Triggered and sends nothing more for this shortage. Once stock goes back above the threshold, it is ready again, and the next drop to the threshold notifies you again. See How alerts fire.

  • Create more alerts at once: pick several variants and locations on the same page, or use Bulk import.
  • Change a threshold, the recipients or the channels later: see Edit & delete.