Logs
Logs in the app menu shows what Alertified sent and what it received. Use it to check whether a notification was delivered, or whether Shopify reported a stock change for a variant.
The page has three tabs: Notifications, Webhooks and Emails. It opens on Notifications. Each tab lists the newest entries first, 50 at a time. Load More under the list loads the next 50; the line next to it says how many entries are shown.
Notifications
Section titled “Notifications”Every message an alert sent on a channelChannelA place Alertified sends notifications: Email, Telegram, Discord, Slack, Microsoft Teams, Webhook or ntfy. You connect channels in Settings and choose for each alert which ones it uses. Read more → other than email: Telegram, Discord, Slack, Teams, Webhook and ntfy. Emails are on the Emails tab.
| Column | Shows | |---|---| | Time | When the message was sent. | | Channel | The channel, for example Slack. | | Recipient | Where it went: the chat ID for Telegram, “webhook” for Discord, Slack and Teams, the address for a custom webhook, and the topic address for ntfy. Hover to see it in full. | | Status | Sent or Failed. Hover over Failed to see the error the channel returned. | | Message | The start of the message, for example the product, variant and stock. Hover to see it in full. |
Two filters sit above the list:
- All Channels, or one of Telegram, Discord, Slack, Teams, Webhook, ntfy.
- All Status, Sent or Failed.
Your custom webhookCustom webhookYour own HTTPS endpoint, set on the Webhook tab in Settings. Alertified sends each alert to it as a JSON POST request, for your own systems to process. Read more → deliveries are here, under the channel Webhook, not on the Webhooks tab.
Webhooks
Section titled “Webhooks”Every stock update Alertified received from Shopify: one row each time Shopify reported a new stock level for a variant at a location. Rows appear for every stock change in your store, whether or not an alert watches that variant. If Assemblified is connected, the stock updates it sends for its items appear here too.
| Column | Shows |
|---|---|
| Received | When the update arrived. |
| Topic | The kind of update, inventory_levels/update. |
| Inventory Item | Shopify’s inventory item ID of the variant. |
| Location | Shopify’s location ID. |
| Available | The available quantity Shopify reported. This is the number an alert compares with its threshold. |
| Payload | View Payload opens the update’s details: your store, the inventory item and location IDs, the available quantity and when it was received. |
Use this tab to check whether a stock change reached Alertified. If an alert did not notify when you expected, look for a row with the variant’s location and an Available value at or below the threshold. See How alerts fire.
Emails
Section titled “Emails”Every alert email Alertified sent. Each row is one email to one address.
| Column | Shows | |---|---| | Sent | When the email was sent. | | To | The recipient’s address. | | Subject | The subject, for example “Low Stock Alert: T-shirt - Blue / M”. Hover to see it in full. | | Status | Sent, or Failed with the reason under it. Hover over the reason to see it in full. | | Body | View Email opens the email as it was sent. For a failed email, a banner above it reads This email was not delivered with the reason. |
Empty tabs
Section titled “Empty tabs”A tab with no entries yet says so: No notification logs yet, No webhook logs yet or No email logs yet. Notifications and emails appear once an alert notifies. Webhook rows appear once Shopify reports a stock change.
See also
Section titled “See also”- How alerts fire: when an alert sends a notification.
- Notification channels: set up the channels that appear in the logs.
- Send a test message: check a channel without waiting for an alert.
- Troubleshooting: when a notification didn’t arrive.