Telegram

The Telegram tab in Settings connects one Telegram chat to your shop. Alerts that use the Telegram channelChannelA place Alertified sends notifications: Email, Telegram, Discord, Slack, Microsoft Teams, Webhook or ntfy. You connect channels in Settings and choose for each alert which ones it uses. Read more → post their notifications to that chat. You connect it through Alertified’s bot, @p_h_cloud_solutions_bot, with a link the app prepares for your shop.

Connect Telegram

While Telegram is not connected, the tab shows Connect in 2 simple steps and two buttons.

1. In Alertified, open Settings → Telegram and click Open Telegram Bot. The app opens your shop’s connection link in a new browser tab.
2. Open the link in Telegram, in the Telegram app or in Telegram Web. The chat with @p_h_cloud_solutions_bot opens.
3. Press Start in the chat.
4. Go back to the Telegram tab in Alertified and click Verify Connection.

When the connection succeeds, the tab shows “Telegram connected successfully!”, the badge changes to Connected, and the box Telegram connected shows Active.

The chat where you pressed Start is the chat that receives the alerts. Your shop has one Telegram chat at a time.

The connection link

• Each link works once. After you click Open Telegram Bot, the tab prepares a fresh link for the next click.
• Each link is valid for 30 minutes. If you come back to the tab later than that, it loads a fresh link.
• Once a chat is connected, the other links prepared for your shop stop working.

If Verify Connection does not connect, the tab tells you why:

| Message | What to do | |---|---| | This connection link has expired. Please click ‘Open Telegram Bot’ again, press Start, then click Verify. | Start again from step 1. | | Connection not found. Please click ‘Open Telegram Bot’ first, then press Start, then click Verify. | Open the link from step 1, press Start in that chat, then click Verify Connection again. |

Send a test message

When Telegram is connected, click Send Test Message. The chat receives “Alertified Test Message” with the line “Your Telegram notifications are configured correctly!”, and the tab shows “Test message sent to Telegram!”. See Testing a channel if the test fails.

What an alert looks like

Each alert posts one message to the chat:

🔴 Low Stock Alert

Product: Classic Tee
Variant: M / Black
Location: Main Warehouse

📦 Current Stock: 3
⚠️ Threshold: 5

View Product in Shopify
Please restock this item to avoid stockouts.

View Product in Shopify links to the product in your Shopify admin. For an AssemblifiedAssemblifiedA bill of materials (BOM) management app for Shopify. Connected to Alertified, it lets you set alerts on stock that Shopify cannot see: virtual materials and the pre-assembled stock of BOMs and sub-assemblies. Read more → -only item (a virtual material, or the pre-assembled stock of a sub-assembly or BOM), the first line names the item type (for example Raw Material) instead of Product, and there is no product link.

Disconnect

Click Disconnect on the Telegram tab. The tab shows “Telegram disconnected.” and Alertified stops sending to that chat. To connect a different chat, disconnect first, then follow the steps above from the new chat.

Note

Alerts keep Telegram in their channel list while it is disconnected. Once you connect a chat again, they send to it.

See also

• Notifications overview — connected channels and the channels each alert uses.
• Testing a channel — what a failed test means.
• Logs — every Telegram message Alertified sent, with its status.

Last updated: 14 November 2026